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Cannot Change drive name


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#1 JiGgErZzZz

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Posted 06 April 2017 - 10:20 AM

Hello

 

I recently got help from this site in fixing a virus attack. However there is one this that remains to be fixed is that my C: drive name. I cannot seem to change it. I tried installing a game "Cricket Captain" which eventually turned out to be a virus. Now my C: is named as "Cricket Captain 2015 (C:)".

 

However when i go in my computer management >Disk management it displays the name just fine as System (c:)

 

attaching a screen shot. Sorry for the bad quality had to reduce size

 

Can you please help me fix this.... 

 

Thanks

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#2 SpywareDr

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Posted 06 April 2017 - 04:01 PM

Try this: Press [Winkey]+[E] to load Windows Explorer, right-click drive C: and select Rename.


Doc

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#3 JiGgErZzZz

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Posted 11 April 2017 - 06:58 AM

It says

 

Access Denied. and that i need to provide administrator permission to rename this drive.... where as i am the administrator with full rights.



#4 SpywareDr

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Posted 11 April 2017 - 03:36 PM

Hmmm . . . Let's try this then:

  • Tap the [Winkey] (and release), type:

    cmd


    then right-click the "cmd.exe" that shows up in the list and select "Run as administrator".

  • Click "Yes" on the UAC (User Account Control) prompt that pops up, and you should now be at a "C:\Windows\System32>" DOS-type prompt in an administrator CMD window.

  • Now you're going to type in a command that will set a new drive name for drive C:. It will look something like this:

    label c: new drive name


    Where the "new drive name" part of the command is the new name you want for your drive C:. (Note that the name can only be up to 32 characters long).

    For example, if you wanted to name drive C: something like Windows 7 Pro 64-bit, the command would be:

    label c: Windows 7 Pro 64-bit


    (and press [Enter]).

    If you were to now press [Winkey]+[E], you should see that new name for your drive C:, like so:

    Windows 7 Pro 64-bit (C:)


  • When done, type:

    exit


    and press [Enter], (or click the [ X ] in the top right corner of the window) to close the cmd window.


Doc

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#5 JiGgErZzZz

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Posted 13 April 2017 - 03:11 PM

Ok...

 

Did everything and it doesnt change....however i think its trying to change because when i type in the command "Label C: System" ........... my C: Drive actually blinks just once for a split second but doesnt change the name.... Still remains the same.

 

so still stuck



#6 SpywareDr

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Posted 13 April 2017 - 03:29 PM

:confused: Both suggestions work fine here on three different systems running Windows 7. One Home 32-bit, one Pro 64-bit and the other is Ultimate 64-bit.

 

Malware infected system maybe?

 

Have you tried changing it in Safe mode?


Doc

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\_______\. ~\ /~ ./_______/
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#7 JiGgErZzZz

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Posted 15 April 2017 - 03:34 AM

tried the safe mode option too..... nothings happening..... iv run malwarebytes several times and its not detecting anything... :\ hopeless case?



#8 SpywareDr

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Posted 15 April 2017 - 03:25 PM

Temporarily connect the drive (as a spare ... not as "C:") to another Windows computer (via a SATA-to-USB adapter) and then try changing the Volume Label in its Windows Explorer?

 

Others familiar with Windows PowerShell or Linux might have some other ways that could be tried.

 

If it were mine, since the OS has been infected, I'd start over: Back up my data, DBAN the drive, install Windows, (and all updates) and then restore my backed up data.


Doc

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\_______\. ~\ /~ ./_______/
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#9 ranchhand

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Posted 17 April 2017 - 01:05 PM

Enter My Computer, or in Explorer it's Computer

> Locate your C: drive volume and Right-click on it

> Select Properties

> Select the General tab

> Type a new name into the field box at the top of the menu

> Click Apply, then OK.

 

Did that work?


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#10 SpywareDr

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Posted 17 April 2017 - 01:53 PM

Returns "Access Denied". See Post #3.


Doc

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#11 ranchhand

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Posted 17 April 2017 - 02:06 PM

Yes, I am aware of that; I was trying to enter the actual window with the dialogue box as a last-ditch attempt. It is beginning to sound like the permissions for this drive have been changed by the virus.

At this point, it might be wise to have Broni in the malware forum check the drive over for remnants of infection, or completely reinstall (as you suggested). I will investigate permissions for a system drive, I really haven't had experience with that.


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#12 SpywareDr

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Posted 17 April 2017 - 02:58 PM

Oops, sorry about that. Thought maybe you had missed it.

 

Broni has already tried to help here: http://www.suggest-a...c/1598-malware/

 

Don't know if it'll help the OP any but some guys have delved into a similar problem here: https://community.sp...eal-drive-label

 

If I had the drive it'd be fun to dig in and see how they were able to get that Volume Label to stick.


Doc

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\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
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#13 JiGgErZzZz

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Posted 18 April 2017 - 03:19 PM

Broni was a great help....and he actually suggested me to come here for help with drive.....

 

Ranchhand is actually right....when i check my permissions my user name has all the privillges however for some reason it keep giving me access denied error



#14 JiGgErZzZz

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Posted 18 April 2017 - 03:34 PM

Enter My Computer, or in Explorer it's Computer

> Locate your C: drive volume and Right-click on it

> Select Properties

> Select the General tab

> Type a new name into the field box at the top of the menu

> Click Apply, then OK.

 

Did that work?

 

 

tried it....same thing...access denied...and i dont have the permission ...



#15 SpywareDr

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Posted 18 April 2017 - 04:30 PM

Your FRST > Additional.txt shows your Drive C: as having a label of "OS".

 

Suggest-A-Fix PC Support Forums > Security > Malicious Code: Viruses, Trojans, Spyware and Browser HiJacking > [Resolved] Malware > JiGgErZzZz - Posted 25 July 2016 - 01:21 PM

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-07-2016
Ran by CoRrUpT sOuL (2016-07-25 21:36:48)
Running from C:\Users\CoRrUpT sOuL\Downloads
Windows 8.1 Pro (Update) (X64) (2014-09-30 19:18:23)
Boot Mode: Normal
...
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:199.66 GB) (Free:66.81 GB) NTFS
Drive d: (Kanjar Khaana) (Fixed) (Total:369.84 GB) (Free:288.17 GB) NTFS
Drive e: (Kaam Shaam) (Fixed) (Total:361.33 GB) (Free:340.61 GB) NTFS

 

 

 

Note that I also spotted RandomDelJiheReg.exe in your logs which I believe is some type of Malware.


Doc

___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/